HEALTHY HOMES CONSULTING

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Lisa Sternfeld

WLLW’s founder, Lisa Sternfeld

Lisa Sternfeld is an accomplished interior designer and an expert in environmental health and wellness design. After earning dual degrees from Parsons School of Design and working with industry leaders such as Thomas O’Brien and Adam Tihany, she founded her own studio in 2006, specializing in bespoke residential and hospitality projects grounded in craftsmanship and tradition.

Her focus evolved after her son’s experience with severe respiratory issues highlighted the critical gaps in transparency around healthy building materials. Determined to bridge this gap, Lisa launched WLLW — integrating nearly two decades of design expertise with a mission to create interiors that prioritize health and wellness.

A WELL-Accredited Professional (WELL AP) certified by the International WELL Building Institute and a Global Wellness Ambassador for the Global Wellness Institute, Lisa is dedicated to education and advocacy. Through WLLW, she empowers individuals and families to understand the vital connection between their living environments and their long-term wellbeing, helping redefine the home as a foundation for a healthier life.

Choose a Consultation

Foundations Session

Your starting point for a healthier, more intentional home. Using your questionnaire responses as a guide, we’ll focus on the areas that matter most and give you tailored advice with actionable steps you can begin right away.

Includes:

  • Pre-session intake form
  • 45-minute 1:1 video consultation
  • Email follow-up session within 2 weeks
  • Verbal guidance only (no written report)

$350.00

Healthy Home Blueprint

A deeper consultation with a personalized report to guide your next steps. From your questionnaire responses, we’ll identify 2–3 priority areas of your home that may be affecting your wellbeing and provide tailored solutions. You’ll walk away with a clear, actionable plan designed to help you create a healthier, more supportive environment.

Includes:

  • Extensive pre-session intake questionnaire
  • 60-minute video consultation
  • Personalized 8–10 page report (delivered within 2 weeks)
  • 15 minute follow up phone/ zoom call to answer questions or clarify items in your report.
  • Guidance on healthier materials, air and water quality, layout, product swaps, and more

$600.00

Pathways: Multi-Session Package

An advanced level of support across multiple phases. Ideal for addressing the home as a whole, guiding a renovation, or supporting bigger changes over time. This package provides extended guidance with a personalized report and roadmap, structured follow-up sessions, and light support between meetings so you can make healthier choices with clarity and confidence. 

Includes:

  • Healthy Home Blueprint and personalized report
  • Two follow-up sessions (60 min each)
  • Light email support between sessions (see terms and conditions for details)
  • Final summary + personalized roadmap
  • Package valid for 6 months from initial session

$1,400.00

What We Can Cover

Every home is unique, and so are the questions you bring to your consultation. Together, we can explore areas such as:

Air and Water
How to improve air quality, ventilation, and water safety to create a healthier foundation in your home.

Materials and Surfaces
Safer options for paints, flooring, rugs, furniture, and cleaning products that help reduce toxins in daily living.

Light and Flow
Ways lighting, layout, and the flow of your space can better support rest, focus, and daily wellbeing.

Renovations and Upgrades
Strategies for healthier renovations and upgrades, reducing exposure and planning for long-term wellness.

This list is not exhaustive. Your consultation is tailored to your priorities and the spaces that matter most to you.

How It Works

Your consultation is designed to be simple and supportive from start to finish.

Book Your Session
Choose the package that best fits your needs and schedule your consultation online.

Complete Your Questionnaire
After booking your consultation, you’ll receive a link to complete your Pre-Consultation Questionnaire. This helps me understand your priorities and prepare tailored guidance for your home.

Meet for Your Consultation
We’ll connect over Zoom for your session. You’re welcome to share photos, floor plans, or walk through your space virtually. Be sure to have a list of questions ready so we can make the most of our time together.

Receive Your Follow-Up
Depending on your package, you’ll have the opportunity to email additional questions, receive a detailed report with a follow-up Zoom call, or schedule additional sessions to review progress and refine recommendations.

FAQS

What is included in a Healthy Home Consultation?

Each session is a virtual consultation designed to help you create a healthier, more sustainable home. Deliverables vary depending on the package you choose:

  • Foundations: A focused forty-five minute consultation with an email follow-up for any questions or clarification.
  • Healthy Home Blueprint: A comprehensive one-hour consultation with a personalized written report delivered within two weeks and a fifteen-minute follow-up Zoom call.
  • Pathways: Three one-hour consultations, a detailed written report, light email support, and a final summary with a personalized roadmap. The Pathways package must be used within 6 months of the initial consultation.

Who is this consultation for?

These sessions are for anyone looking to create a healthier home, from reducing toxins and improving air quality to making better material choices, planning renovations, or developing a whole-home strategy.

How much can I accomplish in one session?

In a 45 minute to 1 hour consultation, we can typically cover two to three specific areas of concern in a meaningful and actionable way.

Will my materials be reviewed before our consultation?

Yes. Questionnaires and any photos, notes, or floor plans you provide are reviewed in advance to ensure your consultation is tailored to your needs.

How do I prepare for my consultation?

Complete the pre-consultation questionnaire, ensure you have Zoom installed, and join from a quiet space with a stable internet connection. A laptop or desktop is recommended, though a phone or tablet can be used for a virtual walkthrough.

Can I cancel or reschedule my session?

Yes. You may cancel or reschedule up to 48 hours in advance for a full refund. Cancellations within 48 hours are non-refundable.

Can international clients use this service?

Yes. Consultations are available worldwide. While the tenets and principles of a healthy home are universal, building codes, methodologies, and product availability differ by region, and we are not able to provide full guidance in those areas. What we can offer is thoughtful guidance and adaptable strategies to support you in making the healthiest choices possible, no matter where you call home.

Can I gift a consultation?

Yes. Gift consultations are available and must be redeemed within 12 months of purchase.

For additional details, visit our full Consultation FAQs

Terms and Policies

Booking and Payment

Full payment is required at the time of booking. Sessions are not confirmed until payment has been processed.

Cancellations and Rescheduling

Clients may cancel or reschedule up to 48 hours in advance for a full refund. Cancellations made within 48 hours of the scheduled session are non-refundable. If WLLW must cancel, clients may reschedule or request a full refund.

Refund Policy

Fees are refundable if cancelled more than 48 hours before the session. Fees are non-refundable within 48 hours of the session or after the session has taken place.

If dissatisfied, clients may contact WLLW within 7 days. While refunds are not offered after a completed session, WLLW will work in good faith to resolve concerns.

Follow-Up Support

Reports are provided based on package type and are for personal use only.

What Light Email Support Includes: Responses to brief follow-up questions related to your sessions and clarification on report content or product suggestions.2–3 messages per session, with replies provided within 2–3 business days. Note: New topics or detailed guidance may require booking another consultation

Scope of Services

Consultations provide health-focused design guidance only. Services do not include medical advice, architectural drawings, engineering, contractor specifications, or full interior styling.

Product performance or availability cannot be guaranteed.

Technology & Setup

Consultations are conducted virtually via Zoom.Clients are responsible for ensuring a stable internet connection, working camera and microphone, and installing Zoom in advance. 

A desktop or laptop is recommended for the best experience, though a phone or tablet may be used for a virtual walkthrough.

WLLW uses a secure note-taking program during sessions to ensure all information is accurately captured. These notes are used solely for reference and to prepare your personalized report.

Recordings and Screenshots

Clients must request permission before recording, taking screenshots, or sharing consultation content publicly. Approved recordings or screenshots are for personal, non-commercial use only. WLLW cannot guarantee the delivery of recordings due to potential technical issues.

Confidentiality

All information shared during consultations and in follow-up reports is confidential and will not be disclosed without client consent.

Notes taken during your session are stored securely and used only to support the preparation of your report and recommendations.

International Clients

Consultations are available globally. While the tenets and principles of a healthy home are universal, building codes, regulations, and product availability vary by region. WLLW is not able to provide full guidance in these areas. Clients are responsible for ensuring compliance with local codes, regulations, and permitting requirements. When products are not available in certain regions, alternatives will be suggested where possible.

Gift Consultations

Gift consultations must be redeemed within 12 months of purchase. They are non-refundable but may be transferred to another recipient with prior notice.

Liability & Disclaimer

Consultations are intended for informational and educational purposes only.

WLLW does not provide medical, architectural, engineering, or contractor services, and recommendations should not replace professional advice in these areas. Clients are responsible for all decisions and actions taken based on consultation guidance, including product purchases, renovations, and construction work.

WLLW is not liable for any direct, indirect, incidental, or consequential damages arising from the use of consultation services or materials provided. Clients are responsible for ensuring compliance with local laws, building codes, regulations, and permitting requirements.

Last updated: August 2025

For additional details, visit our full Terms and Policies

Contact us

For more information, contact us at

studio@wllw.eco

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