WLLW (“WLLW.eco”, “we”, “our”, “us”) is a trading name of WLLW & Co Inc. We respect the privacy rights of our online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about you. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with. The following information is provided by WLLW to enable our online visitors to be fully informed of our Privacy Policy. By visiting www.wllw.eco, you are accepting and consenting to the practices described in this Privacy Policy.

Collection of personal information

WLLW collects personal information in several ways when you place an order or register for a service offered by WLLW. By registering, you are consenting to the collection of your personal information. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and billing address(es) so that we can process and fulfil your order. WLLW doesn’t store credit/debit card details. Saved details will never be shared with third parties and will only be used to process your order. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Cookies

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Our website uses cookies to keep track of how often you visit our website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

Use of personal information

WLLW may use your personal information for the processing of orders, payments, and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies. We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. Finally, we may use your personal information for our internal marketing, record keeping and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs. From time to time WLLW may employ third party business partners to collect personal information or to undertake marketing activities on WLLW’s behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by WLLW to comply fully with the WLLW Privacy Policy.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Marketing opt-in and opt-out

When you register, you will be given the option to opt-out of subscribing to our newsletter, which includes information about new products, features, enhancements, special offers, events of interest, and one-off marketing promotions. At all times, we will offer you the opportunity to unsubscribe to the newsletter, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that mailshot. Simply follow the indications in the e-mail.

Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies of third party websites.

Accessing and changing your personal information

The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information. WLLW is asking your consent to hold information on yourself for administrative and marketing purposes. Data will be limited to what is necessary for the purposes for which it is being processed. We never pass on this information without your consent. If you would like to opt out please contact us on hello@wllw.eco. If for any reason you are concerned that the personal information held by WLLW is not correct, please visit the website and after logging into the website your personal information will be made available for review and change. Only you or, upon your request, the WLLW team, may access your personal data from the website using your login details.